{"id":1915,"date":"2026-02-27T00:50:59","date_gmt":"2026-02-27T00:50:59","guid":{"rendered":"https:\/\/qa.luvitarabia.com\/faq\/"},"modified":"2026-02-27T00:50:59","modified_gmt":"2026-02-27T00:50:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/qa.luvitarabia.com\/ar\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions | \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629<\/h2>\n

Ordering | \u0627\u0644\u0637\u0644\u0628<\/h3>\n

How do I place an order? | \u0643\u064a\u0641 \u0623\u0642\u062f\u0645 \u0637\u0644\u0628\u064b\u0627\u061f<\/strong><\/p>\n

Browse our products, add items to your cart, and proceed to checkout. You can pay using a credit\/debit card or choose Cash on Delivery.<\/p>\n

What payment methods do you accept? | \u0645\u0627 \u0647\u064a \u0637\u0631\u0642 \u0627\u0644\u062f\u0641\u0639 \u0627\u0644\u0645\u062a\u0627\u062d\u0629\u061f<\/strong><\/p>\n

We accept credit and debit cards (Visa, Mastercard) through our secure payment gateway, as well as Cash on Delivery (COD) for orders within Qatar.<\/p>\n

Can I modify or cancel my order? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0646\u064a \u062a\u0639\u062f\u064a\u0644 \u0623\u0648 \u0625\u0644\u063a\u0627\u0621 \u0637\u0644\u0628\u064a\u061f<\/strong><\/p>\n

Please contact us as soon as possible through our Contact Page<\/a>. We can modify or cancel orders that have not yet been dispatched.<\/p>\n

Shipping | \u0627\u0644\u0634\u062d\u0646<\/h3>\n

Is delivery free? | \u0647\u0644 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0645\u062c\u0627\u0646\u064a\u061f<\/strong><\/p>\n

Yes! We offer free delivery on all orders within Qatar.<\/p>\n

How long does delivery take? | \u0643\u0645 \u062a\u0633\u062a\u063a\u0631\u0642 \u0645\u062f\u0629 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u061f<\/strong><\/p>\n

Standard delivery takes 1-3 business days within Doha, and 2-5 business days for other areas in Qatar.<\/p>\n

Do you deliver outside Qatar? | \u0647\u0644 \u062a\u0648\u0635\u0644\u0648\u0646 \u062e\u0627\u0631\u062c \u0642\u0637\u0631\u061f<\/strong><\/p>\n

Currently, we only deliver within Qatar. We are working on expanding our delivery coverage.<\/p>\n

Products | \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a<\/h3>\n

Are your products safe for sensitive skin? | \u0647\u0644 \u0645\u0646\u062a\u062c\u0627\u062a\u0643\u0645 \u0622\u0645\u0646\u0629 \u0644\u0644\u0628\u0634\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0633\u0629\u061f<\/strong><\/p>\n

Our skincare products are formulated with carefully selected ingredients. However, we recommend checking the ingredient list on each product page and doing a patch test before full application.<\/p>\n

Are your products dermatologically tested? | \u0647\u0644 \u0645\u0646\u062a\u062c\u0627\u062a\u0643\u0645 \u0645\u062e\u062a\u0628\u0631\u0629 \u0637\u0628\u064a\u064b\u0627\u061f<\/strong><\/p>\n

Yes, our products are dermatologically tested and approved for safe use on skin.<\/p>\n

What is the shelf life of your products? | \u0645\u0627 \u0647\u064a \u0645\u062f\u0629 \u0635\u0644\u0627\u062d\u064a\u0629 \u0645\u0646\u062a\u062c\u0627\u062a\u0643\u0645\u061f<\/strong><\/p>\n

Each product has its expiry date printed on the packaging. Generally, our products have a shelf life of 12-24 months from the date of manufacture.<\/p>\n

Returns | \u0627\u0644\u0625\u0631\u062c\u0627\u0639<\/h3>\n

Can I return a product? | \u0647\u0644 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0631\u062c\u0627\u0639 \u0645\u0646\u062a\u062c\u061f<\/strong><\/p>\n

Yes, you can return any unopened and unused product within 14 days of delivery. Please see our Return & Refund Policy<\/a> for full details.<\/p>\n

What if I receive a damaged product? | \u0645\u0627\u0630\u0627 \u0644\u0648 \u0627\u0633\u062a\u0644\u0645\u062a \u0645\u0646\u062a\u062c\u064b\u0627 \u062a\u0627\u0644\u0641\u064b\u0627\u061f<\/strong><\/p>\n

Contact us immediately through our Contact Page<\/a> and we will arrange a free replacement or full refund.<\/p>\n

Contact | \u0627\u0644\u062a\u0648\u0627\u0635\u0644<\/h3>\n

Have more questions? Reach out to us via our Contact Page<\/a> and we will be happy to help!<\/p>","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions | \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 Ordering | \u0627\u0644\u0637\u0644\u0628 How do I place an order? | \u0643\u064a\u0641 \u0623\u0642\u062f\u0645 \u0637\u0644\u0628\u064b\u0627\u061f Browse<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1915","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Luv it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/qa.luvitarabia.com\/ar\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Luv it\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions | \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629 Ordering | \u0627\u0644\u0637\u0644\u0628 How do I place an order? 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